Best Identity Theft Protection and Monitoring Services for 2023 – CNET
Best Identity Theft Protection and Monitoring Services for 2023 - CNET
Identity theft is no joke: It’s a serious threat with the potential to destroy your entire life if you aren’t careful. And according to the Identity Theft Research Center, these cybercrimes are on the rise, with data compromises increasing by 68% in 2021 alone. This is why you need to protect yourself with one of the best identity theft protection services available.
Falling victim to one of these crooks could result in your credit being directly attacked. They might even commit other crimes and cause additional problems with your stolen identity. Your Social Security number, bank account and more are at risk, which is why you need to be proactive in protecting yourself.
The best way to safeguard your personal information is to make use of the best identity theft protection services to suit your needs. These services typically offer ID protection, credit monitoring and more to keep your sensitive data away from prying eyes. Our top picks for the best identity theft protection and monitoring services can help safeguard your identity and proactively monitor suspicious activity and assist with recovery if you become a victim of a data breach.
ID theft protection is only going to become more essential. In 2019 alone, there were more than 13 million US identity fraud cases, with victims losing nearly $17 billion, along with untold damage to credit reports. The 2017 Equifax breach was the icing on a nasty cake — one that got even worse in the following years. One of the biggest 2020 data breaches was the Marriott hack, which affected over 5 million customers. That followed an earlier breach of Marriott’s Starwood reservation system, in which the personal information of more than 380 million guests was compromised, including more than 5 million passport numbers .
If someone has your Social Security number and personal info, they can begin applying for loans and a credit card in your name.
James Martin/CNET
In this directory, we’ll look at some of the best options for helping you manage and protect your identity at various price levels. We’ll also explain the difference between an identity theft protection company and a credit monitoring service. Before we get started, keep in mind that you don’t have to spend $10 to $30 a month for the best identity theft protection service. The US government offers IdentityTheft.gov, an identity restoration service that can help a victim report and recover from identity theft.
Read more: How to Prevent Identity Theft
We’ll jump straight to the top choices for the best identity theft protection service options for ID monitoring, credit monitoring and more. Keep reading to review additional important information and facts about ID theft and ID protection. This list is updated frequently.
- How much? Pricing compared
- Not recommended: Equifax and TrustedID
- Identity theft: What you need to know
LifeLock has come a long way since the days when it was subject to multiple Federal Trade Commission investigations (settled in 2015) and various lawsuits from customers and credit reporting agencies. That might give one pause before declaring it the best identity theft protection even if it does have great features. However, In 2017, it became a subsidiary of Symantec, purchased for $2.3 billion.
You may recall the ads where LifeLock’s founder posted his Social Security number everywhere, as a statement in his confidence about LifeLock’s protection services. While he did experience numerous instances of identity theft based on those Social Security number postings, LifeLock’s theft protection services helped him recover.
The company offers a wide range of identity monitoring and protection options, including stolen wallet protection, ID verification monitoring, home title monitoring and checking and savings account application alerts.
LifeLock’s ID theft protection services range from around $9 a month to $20 a month the first year. Terms apply. Reimbursement of $25,000 to $1 million is available, depending on the monitoring plan. The lower-price protection services monitor credit only from one credit bureau. The $20-a-month identity theft protection plan monitors all three major credit bureaus. You can pull credit reports once a year, but the service will provide you with a credit score monthly, based on Experian data.
SSN and credit alerts, dark web monitoring, alerts on suspicious activity like crimes committed under your name and credit card activity and fraud alert services are all marks in LifeLock’s favor, despite its past stumbles.
IdentityForce offers two tiers of service: UltraSecure and UltraSecure Plus Credit, the latter of which includes credit reports and scores. We liked how the credit score monitoring not only watches all three reporting agencies but provides a visual tracker that lets you examine your credit rating over time.
IdentityForce identity theft protection monitoring includes quite a lot beyond credit information. It checks for public information record changes, address changes, court and arrest records and payday loan applications, and checks for identity information on a variety of illicit identity-sharing websites to act as a guard dog from identity thieves. The company also monitors sex offender registries to see if your name is associated with such things. We also like that it tracks SSNs for new usages or associations with new names.
Its mobile app has been updated with a feature called Mobile Attack Control. This monitors your smartphone for spyware and insecure Wi-Fi locations, as well as “spoof” networks (networks that act as if they’re legitimate connections but they’re not). Additionally, the phone app will present alerts if there are security issues monitored by IdentityForce that need immediate attention.
The company did not disclose frequency of service monitoring (beyond credit reporting agencies). That said, we liked how the company has an interesting credit score simulator which can help you understand how different balances, payments and balance transfers might have an impact on your credit score. IdentityForce offers a 14-day free trial version, so you can see if it offers the best identity theft protection for your needs.
Right now, the UltraSecure program is $150 per year (or $15 for a monthly plan), and the UltraSecure Plus Credit for individuals is $200 per year (or $20 per month).
The big pitch for Identity Guard is that it’s powered by IBM’s Watson. Earlier versions of Watson have done everything from winning at Jeopardy to helping doctors diagnose cancer. The version of Watson powering Identity Guard is, as you’d expect, focused on identity theft.
Identity Guard’s use of Watson involves building a corpus of knowledge and continuing to feed it information from many different sources, including social networks. There’s no doubt the Watson-enabled service can help advise you on identity management. Its service monitors the customer’s personal information for ID theft, including your credit files, DOB and SSN.
Identity Guard offers a clear summary of its insurance terms, which is very helpful for determining whether it’s the best identity theft protection for you. The company offers a basic plan at around $6 a month, but it doesn’t provide credit monitoring. If you want monthly credit report updates, that jumps to $13 a month and includes credit monitoring from three credit bureaus and a monthly credit score. Its most comprehensive plan is the Identity Guard Ultra plan, which costs $20 a month and includes annual credit reports.
Complete ID is a service provided by Experian, one of the big three credit reporting agencies, and is exclusively available to Costco members. Costco Executive members pay $9 a month plus an optional $3 a month for child protection, and Gold Star Costco members pay $14 a month and an optional $4 a month for child protection.
Complete ID provides an annual credit report from the three agencies. It also offers monthly credit scores and provides a nice graph over time so you can see how your score has improved. These perks may help make it the best identity theft protection if you’re seeking multiple services in one.
The identity monitoring service offers monitoring for unauthorized use of your Social Security number and other noncredit identity monitoring to help prevent you from being the victim of stolen identity. A valuable feature is its neighborhood watch, updated monthly, which provides details on sexual predators and crimes in your area.
As with all of the services we’re spotlighting, Complete ID offers $1 million in limited identity theft insurance. And unlike some of the competitors listed here, it has a clear summary of benefits. Base price (for Costco Executive members): $108 a year.
ID Watchdog describes its service as “True Identity Protection.” The company’s big differentiator is helping you recover after you’ve been the victim of an identity theft experience. It offers a guarantee of “100% identity theft resolution,” but the fine print introduces some notable limits.
First, the company will only help you if it detects a new incident of fraud while you’re an active customer. It doesn’t guarantee you’ll get back any money you lost, but it will provide access to its team of Certified Identity Theft Risk Management Specialists.
Like all the other commercial identity monitoring services we’ve profiled in this directory, ID Watchdog offers a $1 million identity theft insurance policy. But that policy’s exact terms, limits and benefits aren’t spelled out until you complete the signup process.
The base program doesn’t provide a credit report or credit score information, but if you sign up for the premium $220-per-year service, you can get a copy of your credit report and your credit score. The catch? You get that report once a year. You can already do that yourself, for free, by going to annualcreditreport.com. Still, if you don’t need to check your credit often, this might make sense as the best identity theft protection for you.
While the company says that it provides monitoring services, it does not specify, anywhere in its terms and conditions, how often it performs checks for each type of service it monitors.
One of Identity Fraud’s standout features is price. It has the second-lowest entry-level price of any of the services we explored. The company also offers a business cybercrime protection service called BizLock. Those two facts alone make it the best identity theft protection for some.
Identity Fraud’s personal service is $100 a year, with a bump to $160 a year for credit reporting and monitoring. Like all our other identity theft prevention contenders, Identity Fraud offers $1 million in fraud insurance (except for those in New York state, where the limit is $25,000 in coverage), with a $0 deductible. And we like that Identity Fraud’s insurance benefits are clear and easy to find.
The company does provide a credit score, but it’s limited to data from TransUnion, one of the three credit-reporting agencies. The company will send you a monthly “no news is good news” email if your identity has had a quiet month. It also offers lost wallet services, along with identity resolution and prevention assistance.
PrivacyGuard offers a 14-day trial program, but instead of it being free, you have to pay a buck. So while you can still see if you like the program, the company loses all the friction-reducing benefits of trial-to-live conversions by requiring users to jump through that dollar hoop at the beginning of the relationship. Go figure.
Beyond the slightly shoot-themselves-in-the-foot trial program, PrivacyGuard provides many of the usual credit and identity protection services offered by its competitors. It offers daily credit monitoring, a key value in protecting a person’s identity against identity thieves, and a frequency level sorely lacking among many of the company’s competitors.
PrivacyGuard‘s base $10-per-month program does record scans. A $20-a-month program does credit scans. A $25-per-month program does both. Like most other vendors, Privacy Guard offers a $1 million policy. Prior to signing up, the company provides some information about the policy’s benefits and limitations, but not enough for it to be useful for making a purchasing decision.
PrivacyGuard updates credit scores monthly and monitors public records and Social Security numbers. It also offers a yearly public records report, which provides all of the public records information that it’s found in one clear document.
PrivacyGuard offers a trial version.
McAfee’s identity theft protection service is the least expensive we’ve seen for a year of coverage. You can get a full year of basic coverage for $50 as introductory pricing for new customers, and it includes antivirus protection. This is substantially less expensive than the other players we’ve discussed here.
It offers a slick “cyber monitoring” service that constantly scans for credit activity and alerts you if something unusual happens. The company does monitor your Experian credit file but doesn’t connect to either TransUnion or Equifax.
Like most other vendors, it offers to reimburse up to $1 million for identity recovery (unless you’re in New York state), and its recovery service will also return up to $10,000 in stolen funds. As an added benefit, if you lose your wallet, the company will do its best to reissue “a variety of contents from IDs and credit cards to concert tickets.”
McAfee is probably best known as an antivirus company founded by its very eccentric eponymous founder, John McAfee. In 2011, Intel bought the company and renamed it Intel Security Group but by 2017, McAfee (now known as McAfee LLC) was back out on its own, having been spun out to TPG Capital (although Intel still owns a minority stake).
We’re telling you all this because the company’s DNA is very clearly antivirus. A presales call to the company asking about its identity theft program first resulted in complete confusion about how many devices we wanted antivirus installed on, and then, once transferred to the “identity theft department,” culminated in our editor attempting to explain to the rep what credit reporting agencies did and why you’d care about them.
That doesn’t mean the product itself is bad. Fortunately, just about all of this service is automated and there’s never been any question about McAfee’s software chops. If its automated systems see odd behavior for one of your tracked accounts, those alerts may be your first and best protection when you need to secure your credit.
The company actually offers four tiers of identity protection service. Its Premium plan is the aforementioned $40 for the first year.
What about Equifax and TrustedID?
Ah, Equifax. If you already have an ID monitoring service, it may well be because of this company, which is the poster child for bad security. One of the big three credit reporting agencies, Equifax had no less than five major data breaches in 2017, affecting nearly every American who has a credit history. In the months that followed, we learned that things may have somehow even been worse than originally known.
And the company’s ham-fisted response to each data breach made matters worse: At one point, the company was directing users to a fake help site. And the site it set up to provide free credit account monitoring after the data breach was originally also vulnerable to hackers.
Heads rolled, executives left, and the company’s reputation is in tatters. And yet, thanks to a tepid response from the federal government, it’s unclear if anything has really changed. Equifax remains one of three major companies — Experian and TransUnion being the other two — that pass judgment on whether we’re all credit-worthy.
For better or worse, many people took advantage of Equifax’s offer of a free year’s membership to TrustedID, its commercial identity theft service. But that offer — originally available to anyone with a Social Security number — has ended. (It required that you register by Jan. 31, 2018.)
The service provides a copy of your Equifax credit report, a lock on your Equifax data by third parties (with some exceptions), credit monitoring from all three credit bureaus, monitoring of your SSN on what Equifax calls “suspicious” websites and a very limited $1 million identity theft insurance policy.
We understand if you took advantage of the offer while it was free. That said, we just can’t recommend doing business with a company that has demonstrated such contempt for security protocols — let alone customers. Any of the alternative protection services listed above would be a better option.
Pricing compared
The base prices of each service are presented below, from lowest to highest. Note that the more expensive ones almost always offer additional perks, such as more frequent credit reports from credit bureaus.
ID monitoring yearly pricing
| Service | Base yearly price | Offers free trial? |
|---|---|---|
| McAfee | $40 | No |
| Identity Guard | $65 | No |
| LifeLock | $90 | No* |
| Identity Fraud | $100 | No |
| Complete ID (Costco Executive members) | $108 | No |
| PrivacyGuard | $120 | $1 for 14 days |
| ID Watchdog | $150 | No |
| IdentityForce | $150 | Yes |
*Offers 60-day money back guarantee.
Identity theft: What you need to know
These are some key things to keep in mind about the best identity theft protection and ID monitoring services.
Early detection is key. If you’re signing up for one of these protection services, it’s less about preventing the initial breach and saving you from being a victim of identity theft — that’s somewhat out of your hands, unfortunately. Instead, the best identity theft protection is about getting a heads-up as soon as possible on suspicious activity to prevent you from needing to do a credit freeze or more to stop an identity thief. Whether your credit card has charges on it you never incurred, or you suddenly discover that loan collectors are trying to collect amounts you never borrowed, thanks to thieves halfway across the country — or thieves halfway around the world — who opened a credit card or applied for a loan in your name, seeing the suspicious activity early on is the name of the game. The scary fact is that these breaches can cost you a lot of money and identity theft monitoring can alert you to a problem before it becomes too big to handle.
Knowing how your personal information is being used is a big step to keeping yourself safe. There are identity theft protection companies that can help you monitor your personal information, get notified if your accounts and personal information are being misused by thieves and if you should get a credit freeze, and even get you reimbursement after the fact.
None of these protection services will monitor your actual banking activity. I have long recommended a way to protect yourself from becoming a victim of most banking fraud, which is to examine all your accounts once a week. It’s a bit of a pain, but just in my family, we’ve found numerous fraudulent activities and charges over the years. By doing this practice regularly, we’ve saved thousands of dollars. Consumer Reports recommends you do all your own monitoring, too.
That said, if you’re not the type of person who is willing or able to take the time to do the constant due diligence necessary to protect your identity, some of these protection services can help.
Read the fine print. Finally, because each of these protection services offers vastly different terms and conditions, we’ve included an easy link to each company’s terms of service. Be sure to take the time to read all of their fine print before you sign up for another monthly or yearly fee.
More security and internet recommendations
About The Author
