What is Microsoft's new Bing with ChatGPT? Here's everything we know

What is Microsoft's new Bing with ChatGPT? Here's everything we know

Innovation
Why you can trust ZDNET : ZDNET independently tests and researches products to bring you our best recommendations and advice. When you buy through our links, we may earn a commission. Our process

‘ZDNET Recommends’: What exactly does it mean?

ZDNET’s recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing.

When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. Neither ZDNET nor the author are compensated for these independent reviews. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers.

ZDNET’s editorial team writes on behalf of you, our reader. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. If we have made an error or published misleading information, we will correct or clarify the article. If you see inaccuracies in our content, please report the mistake via this form.

Close

What is Microsoft’s new Bing with ChatGPT? Here’s everything we know

Microsoft’s AI chatbot has been making headlines because of its advanced capabilities and its memorable outbursts. Here’s everything you need to know.
OpenAI Bing ChatGPT logos overlayed on eachother

Getty Images/NurPhoto

What is Microsoft’s new Bing?

In early February, Microsoft unveiled a new Bing that’s standout feature is its integration with ChatGPT. The new Bing has a chat feature powered by a next-generation version of OpenAI’s large language model, making it “more powerful than ChatGPT,” according to Microsoft.

With the new Bing you can ask the AI chatbot questions and get detailed, human-like responses with footnotes that link back to the original sources. The chatbot can also help you with creative needs such as writing a poem, story, song or more. 

When was Microsoft’s new Bing announced?

On February 7, 2023, Microsoft announced the new Bing, which has been available to limited users since the launch date. This announcement came a day after Google announced their AI chatbot, Google Bard

What language model does Microsoft’s new Bing use?

When Microsoft announced the Bing chatbot in February, it said that the chatbot would run on a next-generation OpenAI large language model customized specifically for search. 

The next-gen large language model (LLM) powering the new Bing is faster, more accurate and “more capable,” Microsoft said, than ChatGPT or GPT-3.5, the LLM behind ChatGPT. The biggest difference is that Bing’s AI chatbot has access to the internet, and ChatGPT does not. 

Who has access to Microsoft’s new Bing?

Bing’s chatbot is currently in a limited preview mode while Microsoft tests it with the public, but there is a waitlist you can join for early access. Some tips to move off the waitlist quicker include installing Edge, making it the default browser, and making Bing the default search engine. You can also install the Bing Mobile app. 

SEE: The new Bing waitlist is long. Here’s how to get earlier access 

Yusuf Mehdi, Microsoft corporate vice president and consumer chief marketing officer, says “multiple millions” have already joined the waitlist — up from just over a million two days after launch.

“We are prioritizing those with Bing and Edge as their default search engine & browser as well as the Bing Mobile app installed to optimize the initial experience. Over time we intend to bring it to all browsers,” wrote Mehdi. 

What is Microsoft’s involvement with ChatGPT?

Microsoft has been involved with ChatGPT before incorporating it into its Bing browser. The tech-giant has been an early investor in OpenAI, the AI research company behind ChatGPT, even before ChatGPT was released to the public. 

Microsoft’s first involvement with OpenAI was in 2019, when Microsoft invested $1 billion, and then $2 billion in the years after. In January, Microsoft extended its partnership with OpenAI through a multi-year, multi-billion dollar investment. 

Also: Microsoft just made a huge investment in ChatGPT maker OpenAI. Here’s why 

Neither company disclosed the investment value, but unnamed sources told Bloomberg it will total $10 billion over multiple years. In return, Microsoft’s Azure service will be OpenAI’s exclusive cloud computing provider, powering all OpenAI workloads across research, products, and API services.

What has been the controversy around Microsoft’s new Bing?

Select users were given early access to the chatbot, and they have not been shy about sharing their experiences. Many of these users have made it their mission to test the chatbot’s capabilities and expose its flaws–which were many. 

From revealing its confidential codename used internally by developers, to declaring its love to a New York Times writer and asking him to leave his wife, to wishing it was alive, the chatbot was acting out of hand. 

SEE: Microsoft’s ChatGPT-powered Bing argues with users, reveals confidential information

Consequently, Microsoft decided to reel in the chatbot with a new chat limit, changing chat sessions from an unlimited session to a five-question limit and a 50-chat turn limit per day. That limit was then expanded to six chat turns per session and 60 total chats per day, still less than the original experience users got. 

Microsoft notes that convoluted, long chat sessions were not something they were necessarily testing for internally, so the public’s use and feedback has actually been useful in learning more about the chatbot. 

“In fact, the very reason we are testing the new Bing in the open with a limited set of preview testers is precisely to find these atypical use cases from which we can learn and improve the product,” says Microsoft. 

Is Microsoft’s AI chatbot better than ChatGPT?

ZDNET has tested both Microsoft Bing’s chatbot and Open AI’s ChatGPT chatbot. The findings from testing Bing’s version was that it solved major problems with ChatGPT including knowledge of current events via internet access and footnotes with links to sources the information was pulled from. 

How will releasing the new Bing affect Microsoft?

Microsoft’s search engine is undergoing an unprecedented run in the spotlight after being overshadowed by Google Search for the past 14 years.

Microsoft CEO Satya Nadella said ChatGPT will “fundamentally change” all software, starting with what he said was the “largest category of all — search”. Microsoft claims the addition to Bing of its next-generation version of OpenAI’s GPT will lead to the “largest jump in relevance in two decades.” For this task, it developed the “Microsoft Prometheus,” a proprietary model that meshes with OpenAI’s models to generate more relevant results.  

If the buzz around ChatGPT does rub off on Bing as a search engine, Microsoft could see its user numbers meaningfully increase. ChatGPT gained 100 million users within just two months to become the fastest-growing ‘app’ of all time.

According to Statista, Bing has 1.2 billion users. But Bing also only has about 4% of the world’s search market, compared to Google’s 92%, according to Statcounter GlobalStats. 

Editorial standards

Add a Comment