Best Internet Providers in Jacksonville, Florida - CNET
- Prices from $55 – $180 per month
- Speeds from 300 – 5,000Mbps
- Unlimited data
- Prices from $50 per month
- Speeds from 72 – 245Mbps
- Unlimited data
- Prices from $20 – $300 per month
- Speeds from 75 – 6,000Mbps
- Data caps on some plans
Jacksonville is known for its gorgeous beaches, but it also has another distinction: it’s ranked in the top 20 among the 100 most populated US cities for the fastest internet speeds in the nation, according to Ookla.
Jacksonville has a median download speed of over 226 megabits per second, with AT&T being the fastest provider in the city at over 243Mbps. AT&T offers fiber services in the area, which can account for some of those higher speed averages.
As we’ve seen, time and again, throughout CNET’s analysis of internet service providers, individual ISPs will go above or below those median download speeds in real life. Therefore, it pays to look at how each compares in terms of pricing, connection type, speeds and availability to find the best internet in Jacksonville. CNET considers speed, customer service, pricing and overall value when recommending the best broadband in an area.
Best internet providers in River City
Our recommendations for the best internet providers are based on analyzing contract flexibility, speed, price, data caps and extra fees. All prices listed on this page reflect available discounts for setting up paperless billing. If you decide not to go with automatic monthly payments, your price will be higher.
Note: The prices, speeds and features detailed in the article text may differ from those listed in the product detail cards, which represent providers’ national offerings. Your particular internet service options — including prices and speeds — depend on your address and may differ from those detailed here.
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Product details
AT&T Fiber stood out from the other providers due to the range of its fiber internet offerings (which in some areas goes up to 5,000Mbps) and not requiring contracts or including data caps. That said, AT&T also offers DSL in the area, so make sure your address is serviceable for fiber internet.
Availability: AT&T is available across the Jacksonville area. However, it’s important to check if it’s available at your home. Coverage is quite good, available to over 68% of residents, according to the FCC map. However, portions still don’t get AT&T, like areas near Biltmore, Brentwood, Hart Haven and Langmar.
Plans and pricing: AT&T has three main fiber plans in the Jacksonville area: 300Mbps for $55 per month, 500Mbps for $65 a month and 1,000Mbps for $80 monthly. AT&T Fiber also has multigigabit tiers available in some areas, including a 2 gig plan at $110 per month and a 5 gig tier at $180 monthly.
Fees and service details: AT&T Fiber features no annual contracts and unlimited data. The equipment rental charge is also included in the monthly fee.
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T-Mobile Home Internet
Best fixed wireless among internet providers in Jacksonville
Product details
T-Mobile made our best list for its affordability, availability and no-fuss options like no contracts or data caps.
Availability: T-Mobile Home Internet is a fairly recent addition to Jacksonville, with the expansion announcement dating to October 2020. The FCC says that T-Mobile covers just over 91% of Jacksonville, but areas like Hart Haven, Hyde Grove, Biltmore, Langmar and Miramar Terrace might see little coverage. Also, even if T-Mobile’s cellular coverage blankets your area, it’s still not a given that your particular address is serviceable for T-Mobile Home Internet. Make sure to plug your address into the T-Mobile Home Internet eligibility site.
Plans and pricing: There’s only one T-Mobile Home Internet plan, which costs $50 per month. However, if you bundle it with a Go5G Plus or Magenta MAX phone line, you can get home internet service at a discounted rate of $30 monthly.
Fees and service details: T-Mobile Home Internet doesn’t charge equipment fees, has no data caps, and you don’t have to sign a contract. There is a $35 activation fee, but there’s also a 15-day trial — if you return it before the first two weeks are over, you’ll get a full refund.