Best Internet Providers in Arizona – CNET
Best Internet Providers in Arizona - CNET
- Prices: $30 – $70 per month
- Speeds: 200 – 940Mbps
- Key Info: Unlimited data, no contracts, equipment included with gigabit tier
- Prices: $40 – $100 per month
- Speeds: 25 – 2,000Mbps
- Key Info: 1.25TB monthly data allowance, lots of plan options, unique gaming add-on
- Prices: $40 – $80 per month
- Speeds: 300 – 940Mbps
- Key Info: Unlimited data, no contracts
- Prices: $50 – $70 per month
- Speeds: 85 – 1,000Mbps
- Key Info: Unlimited data, no contracts, free equipment, 50% discount for qualifying Verizon mobile customers
- Prices: $50 per month
- Speeds: 72 – 245Mbps
- Key Info: Unlimited data, equipment included, no contracts, no additional fees
Let’s chat, Arizona. You’ve got a lot of great things going on: Saguaro cactuses. Gorgeous mountains. Route 66. The thriving metropolis of Phoenix. Quirky Tucson. Scenic Flagstaff. Date shakes in Dateland. What you don’t have is a lot of home internet options. Fiber is scarce. Most locations have little choice in ISPs. But let’s make the best of this. There are still ways to get fast, reliable internet.
Limited fiber availability means your best options might be Cox Communications, Optimum, Xfinity, Sparklight or 5G home internet from Verizon or T-Mobile. Rural homes outside of wired internet reach will likely be looking at a local fixed wireless provider or satellite internet to get online.
Residents of Arizona’s most populous city should check out our deep dive into Phoenix’s best ISPs. Otherwise, use this state-wide overview as a guide to Arizona’s best internet providers. We’ll talk about service areas, speeds and fees so you can find the best way to get online from within the Grand Canyon State.
Best internet options in Arizona
Speed is important when choosing an ISP, but it’s not the only factor. CNET examines customer service, speed, pricing and overall value before recommending the best broadband in your area. When it comes to Arizona, availability is a big issue. Certain providers service particular parts of the state. You’ll find Sparklight and Frontier in the east, Xfinity around Tucson, and Cox in the south. Desirable fiber connections are limited, leaving many residents with DSL, cable or fixed wireless options. Our picks for the best ISPs are largely based on availability since even the fastest residential providers typically top out at 940 megabits per second in the Grand Canyon State.
Note: The prices, speeds and features detailed in the article text may differ from those listed in the product detail cards, which represent providers’ national offerings. Your particular internet service options — including prices and speeds — depend on your address and may differ from those detailed here. Additionally, all prices listed on this page reflect available discounts for setting up paperless billing. If you decide not to go with automatic monthly payments, your price will be higher.
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Product details
CenturyLink isn’t the fastest ISP out there, so why does it top our recommendations for Arizona broadband? Two reasons: availability and a fiber option in some areas. CenturyLink is more likely to service rural locations than other fixed ISPs, and its Quantum Fiber was our choice for the best broadband option in Phoenix.
Availability: CenturyLink’s older DSL network covers large areas of the state, particularly down the middle from Flagstaff to Phoenix to Tucson. Quantum Fiber is focused on parts of the Phoenix, Tucson and Flagstaff metro areas, but availability is limited.
Plans and pricing: DSL plans with speeds up to 100Mbps are $50 a month. However, fiber is more desirable for its faster speeds and equally fast uploads. Quantum Fiber, also known as CenturyLink Fiber in some places, starts at $50 per month for 100Mbps (200Mbps in some areas) on up to $70 a month for up to 940Mbps. The gigabit service is a particularly good deal for that speed.
Fees and service details: CenturyLink’s plans include unlimited data and have no annual contract. Equipment costs can vary depending on if you purchase or rent the gear. Quantum Fiber’s rental is $15 a month, but gigabit customers get the modem for free.
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Product details
If you don’t live in a CenturyLink/Quantum Fiber golden zone, chances are good Cox Communications has you covered with cable instead. Cox also has a limited fiber presence in some parts of Phoenix.
Availability: Cox has Phoenix and surrounding communities pretty well covered with cable from Sun City West down to San Tan Valley. Fiber, however, is scattered around Phoenix in a patchwork fashion. Your best bet is to run your address with Cox to see if you qualify.
Plans and pricing: Speeds range from 100 to 1,000Mbps at starting prices from $50 to $110 monthly. Fiber is nice if you can get it, thanks to symmetrical speeds that will have you sending data up just as fast as you pull it down.
Fees and service details: You may have to agree to a one-year contract to get the best price on your Cox plan and expect the price to increase when the year is out. Cox charges $14 a month for a modem or router rental, or you can provide your own. There’s a 1.25TB data cap. Most households won’t sweat that, but intense internet users could be in for potentially hefty fees for going over. Fiber terms may be different. Cox has been offering a promotional 1-gig, $110 fiber plan that includes equipment and unlimited data.
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Product details
Optimum, formerly known as Suddenlink in this state, offers broadband in some areas of Northern Arizona that otherwise don’t have much choice in ISPs. Optimum doesn’t have the greatest reputation for customer service. Look to T-Mobile Home Internet or CenturyLink as alternatives if it rubs you the wrong way.
Availability: Optimum rules the roost in many places across the upper half of Arizona, including Flagstaff, Kingman, Sedona and Payson.
Plans and pricing: Plan speeds range from 50Mbps to 940Mbps, starting from $40 to $70 a month. Depending on where you live, there can be a big difference in speed and price. For example, we saw offers for gig speeds in Flagstaff starting at $50 a month, while some addresses in Payson could only pull down a max of 150Mbps for $70 a month. You’ll have to check your address to get specifics on fees and speeds.
Fees and service details: Optimum has some good things going for it, with no data caps or contracts required. A gateway is included. Depending on your selected package, pricing may increase after a year or two. Keep an eye out for special offers, like a recent deal for reward cards ranging from $50 to $200.
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Verizon 5G Home Internet
Best fixed wireless among internet providers in Arizona
Product details
Fixed wireless home internet from Verizon or T-Mobile is a legitimate competitor to cable and DSL. Verizon gets a nod here for its fast 5G coverage across Phoenix and Tucson. It’s a particularly good deal for Verizon phone customers who can get a deep discount by bundling home internet with a mobile plan. Here’s what you need to know about 5G home internet.
Availability: Verizon’s coverage map shows its 5G Ultra Wideband network reaches the Phoenix and Tucson metros, both designated as “5G home internet capable” cities. Flagstaff, however, is left out of the party.
Plans and pricing: Verizon offers speeds up to 1,000Mbps in some areas of the country, but Arizonans will likely look at typical download speeds of 85 to 300Mbps. The standard 5G Home plan starts at $50. The 5G Home Plus plan starts at $70 and comes with a three-year price guarantee and access to Verizon’s Cloud Unlimited backup service. Bundle with an eligible phone plan to get your home internet for 50% off.
Fees and service details: There are no contracts or data caps with Verizon 5G Home Internet. Equipment is included as well.
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Product details
Optimum has Flagstaff well covered with cable, while CenturyLink offers DSL, but what do you do if you’re unsatisfied with those services? Assuming you don’t have access to CenturyLink’s limited Quantum Fiber offering in the area, your next best bet is to try T-Mobile Home Internet, a fixed wireless alternative with decent coverage across Flagstaff.
Availability: You can run your address through T-Mobile’s coverage map to see where its 5G Ultra Capacity network reaches in the Flagstaff area. Look for a dark purple color. You’ll notice solid coverage across the main Flagstaff metro, including Bellemont. While your address might be in a covered zone, open slots are sometimes limited, and you may face a waitlist.
Plans and pricing: T-Mobile Home Internet delivers typical speeds of 72 to 245Mbps for $50 a month. If you have an eligible Go5G or Magenta Max mobile plan, your home internet is slashed to $30 monthly.
Fees and service details: T-Mobile’s internet plan is simple. There’s no contract. No data cap. Equipment is included. Expect to pay a $35 service fee when you sign up, but look for a rewards card or other bonuses to offset that.